Legal Document

Privacy Policy

Effective: April 1, 2026
Last Updated: April 10, 2026

This policy applies to JJ Handyman Co and covers how we collect, use, and protect your personal information. It includes provisions for the Texas TDPSA, GDPR (EU/UK), CCPA/CPRA (California), and Google Ads compliance.

NOTICE: We may sell your sensitive personal data, including precise geolocation data collected via geofencing technology. You have the right to opt out at any time. Do Not Sell My Personal Information →

Overview

JJ Handyman Co ("we," "us," or "our"), operated by Joey Kanive, is committed to protecting your privacy and being fully transparent about how we use your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.jjhandymanco.com (the "Website") or contact us to request services.

This policy is designed to comply with the Texas Data Privacy and Security Act (TDPSA), the California Consumer Privacy Act (CCPA/CPRA), the EU/UK General Data Protection Regulation (GDPR/UK GDPR), and Google Ads advertising policies.

By using the Website or submitting a service request, you agree to the terms of this Privacy Policy. If you do not agree, please do not access the Website.

Texas TDPSA — Sensitive Data Disclosure

MANDATORY NOTICE UNDER TEXAS TDPSA: We may sell your sensitive personal data. Specifically, we may collect, process, and sell or share precise geolocation data for the purposes of targeted advertising and event-based geofencing notifications.

WHAT IS GEOFENCING? Geofencing technology uses your device's location to detect when you are near a specific geographic area. When you enter a defined zone, we may deliver relevant notifications — such as service availability in your neighborhood, seasonal maintenance reminders, or local event updates. This technology helps us provide you with timely, relevant information rather than generic advertising.

CONSENT REQUIREMENT: We only collect precise geolocation data after you have provided affirmative, opt-in consent through your mobile device's location permissions or your browser's location prompt. We will never collect your location silently or without your explicit approval. You may revoke this consent at any time through your device or browser settings.

YOUR RIGHT TO OPT OUT: Under the TDPSA, you have the right to opt out of the sale or sharing of your sensitive personal data, including precise geolocation data, at any time. To exercise this right, visit our Do Not Sell My Personal Information page or contact us directly at jerrykanive@gmail.com.

Information We Collect

We may collect the following categories of personal information:

PRECISE GEOLOCATION DATA (Sensitive): Your real-time or near-real-time physical location, collected via geofencing technology — only with your affirmative, opt-in consent. This is classified as sensitive personal data under the TDPSA.

CONTACT AND IDENTIFICATION DATA: Name, email address, phone number, and service address when you submit a contact form, request a quote, or schedule an appointment.

USAGE DATA: IP address, browser type and version, pages viewed on our Website, time and date of visits, referring URLs, and other diagnostic data collected automatically via standard web server logs and analytics tools.

COMMUNICATIONS DATA: The content of messages you send us through contact forms, email, or text message, including descriptions of repair or service needs.

TRANSACTION DATA: Records of services requested, quotes provided, and payments made. Payment processing is handled by third-party processors; we do not store full credit card numbers.

How We Use Your Information

We use the personal information we collect for the following business purposes:

• To respond to your service inquiries, quotes, and appointment requests

• To provide, schedule, and confirm handyman services you have requested

• To process and record payments for services rendered

• To send service confirmation, appointment reminders, and follow-up communications

• To deliver geofencing-based notifications and targeted advertising (precise geolocation only — with your prior opt-in consent)

• To improve our Website's content, functionality, and user experience

• To comply with applicable legal obligations, including tax and record-keeping requirements

• To protect against fraud, unauthorized transactions, claims, and other liabilities

• To send periodic service reminders or seasonal maintenance tips (you may opt out at any time)

How We Share Your Information

We may share your personal information with the following categories of third parties under limited circumstances:

SERVICE PROVIDERS: We may engage trusted third-party companies to perform services on our behalf, such as website hosting, payment processing, scheduling software, and email delivery. These providers are contractually restricted from using your information for any purpose other than providing services to us.

ADVERTISING PARTNERS: If you have provided opt-in consent for geofencing, your precise geolocation data may be shared with advertising technology partners to deliver targeted, location-relevant ads. This constitutes a 'sale' or 'sharing' of sensitive personal data under the TDPSA and CCPA. You may opt out at any time.

LEGAL REQUIREMENTS: We may disclose your information if required to do so by law, court order, subpoena, or governmental regulation.

BUSINESS TRANSFERS: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred. We will notify you before your information becomes subject to a different Privacy Policy.

Texas Consumer Rights (TDPSA)

If you are a Texas resident, the Texas Data Privacy and Security Act (TDPSA) provides you with the following rights regarding your personal information:

RIGHT TO ACCESS: You have the right to confirm whether we are processing your personal data and to access that data.

RIGHT TO CORRECT: You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.

RIGHT TO DELETE: You have the right to request deletion of personal data you have provided to us or that we have obtained about you.

RIGHT TO DATA PORTABILITY: You have the right to obtain a copy of your personal data in a portable and, to the extent technically feasible, readily usable format.

RIGHT TO OPT OUT OF SALE: You have the right to opt out of the sale of your personal data, including sensitive data such as precise geolocation. Use our Do Not Sell My Personal Information page to exercise this right.

RIGHT TO OPT OUT OF TARGETED ADVERTISING: You have the right to opt out of the processing of your personal data for targeted advertising purposes.

RIGHT TO OPT OUT OF PROFILING: You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects.

RESPONSE TIME: We will respond to all verified requests within 45 days of receipt. If we need additional time, we will notify you within the initial 45-day period and may extend our response by an additional 45 days.

To exercise any of these rights, visit our Do Not Sell My Personal Information page, email jerrykanive@gmail.com, or call (214) 293-8857.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information:

RIGHT TO KNOW: You have the right to request disclosure of what personal information we have collected, used, disclosed, and sold about you in the past 12 months.

RIGHT TO DELETE: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.

RIGHT TO CORRECT: You have the right to request correction of inaccurate personal information we hold about you.

RIGHT TO OPT OUT OF SALE: You have the right to direct us not to sell your personal information, including sensitive geolocation data. Visit our Do Not Sell My Personal Information page.

RIGHT TO NON-DISCRIMINATION: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, contact us at jerrykanive@gmail.com or (214) 293-8857. We will respond to verified requests within 45 days.

EU/UK Data Subject Rights (GDPR/UK GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights under GDPR and UK GDPR:

• Right of Access: Request a copy of the personal data we hold about you

• Right to Rectification: Request correction of inaccurate or incomplete personal data

• Right to Erasure ('Right to be Forgotten'): Request deletion of your personal data under certain circumstances

• Right to Restriction of Processing: Request that we restrict how we use your data

• Right to Data Portability: Receive your personal data in a structured, machine-readable format

• Right to Object: Object to processing of your personal data based on legitimate interests

• Rights Related to Automated Decision-Making: Request human review of automated decisions that significantly affect you

To exercise these rights, contact us at jerrykanive@gmail.com. We aim to respond within 30 days. You also have the right to lodge a complaint with a supervisory authority in your country of residence.

Universal Opt-Out & Global Privacy Control (GPC)

We honor the Global Privacy Control (GPC) signal and other universal opt-out mechanisms recognized under the TDPSA, CCPA, and other applicable state privacy laws.

If your browser or device transmits a GPC signal when you visit our website, we will treat it as a valid opt-out request for the sale and sharing of your personal data — including precise geolocation data — without requiring you to submit a separate form.

To enable GPC, you can use a privacy-focused browser such as Brave or DuckDuckGo, or install a GPC-compatible browser extension for Firefox or Chrome. Learn more at globalprivacycontrol.org.

We also honor other recognized universal opt-out signals as they become technically feasible and legally required under applicable law.

Cookies and Tracking Technologies

Our Website may use cookies, web beacons, pixel tags, and similar tracking technologies to enhance user experience and collect usage data.

ESSENTIAL COOKIES: Required for the Website to function properly (e.g., session management). These cannot be disabled.

ANALYTICS COOKIES: Help us understand how visitors interact with the Website (e.g., Google Analytics). Data collected is aggregated and anonymized.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect Website functionality. Most browsers allow you to refuse cookies via their settings.

We do not use cookies for targeted advertising without your prior opt-in consent.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Contact inquiries and service records: Retained for 7 years to support business operations, tax compliance, and warranty obligations.

Geolocation data: Retained only for the duration necessary to deliver the requested geofencing service or advertising campaign, then deleted or anonymized.

Website analytics data: Retained in aggregated/anonymized form indefinitely; identifiable session data retained for up to 26 months.

Marketing communications: Retained until you opt out or request deletion.

When information is no longer needed and no legal obligation requires its retention, we securely delete or anonymize it.

Data Security

We implement reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

These measures include: HTTPS encryption on our Website, secure email practices, access controls limiting who can access personal data, and secure third-party service providers.

However, no method of electronic transmission or storage is 100% secure. In the event of a data breach affecting your rights, we will notify you as required by applicable law.

Children's Privacy

Our Website is not directed to children under the age of 13 (or 16 in the EEA/UK), and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at jerrykanive@gmail.com and we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of our Website after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have a complaint about how we handle your personal information, please contact us:

JJ Handyman Co Attn: Joey Kanive Dallas, TX Email: jerrykanive@gmail.com Phone: (214) 293-8857 Website: www.jjhandymanco.com

For TDPSA requests (Texas residents), GDPR-related inquiries (EU/UK residents), or CCPA requests (California residents), please include your jurisdiction and the specific right you wish to exercise. We will respond within the timeframe required by your applicable law — 45 days for TDPSA and CCPA, 30 days for GDPR.

Compliance

TDPSA

Texas Compliant

GDPR

EU/UK Compliant

CCPA/CPRA

California Compliant

Google Ads

Policy Compliant

HTTPS

Data Encrypted